Technical service center
Please note when redeeming a Guarantee...
- Report: You must report the damage to the product, the date of purchase, and make it available at the nearest store or at the designated service points.
- Call us: To process the warranty on your product, you can go to any of the brand's service centers. They are ready to help you. You can find them by clicking here, or you can visit any of our stores . If you require the Warranty Service in cities where the product brand does NOT have an AUTHORIZED SERVICE CENTER , you must contact the brand's national line or our call center: +504 2512-6000 in San Pedro Sula, or through the website https://ladylee.net/pages/contact
- Read the instructions for use: To ensure 100% safety of the products purchased from Lady Lee, we recommend that you check the packaging and instructions for use.
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The warranty DOES apply when...
The product has a technical failure or manufacturing defect. This must be certified by an Authorized Service Center.
The warranty does NOT apply when...
- Present damage caused by not following the installation or usage instructions indicated by the supplier.
- The equipment is damaged, caused by an accident, natural disaster, or as a result of these, due to use other than that indicated in the operating instructions, use in poor environmental conditions, or poor installation and/or programming of the product.
- Present damage caused by voltage fluctuations in electrical power or atmospheric electrical discharges.
- If the product has been opened or manipulated by personnel NOT authorized by the brand.
- Presents damage caused by the adaptation and/or installation of NON-genuine parts or accessories, NOT authorized by the brand.
- Present damage caused by insects or rodents.
- Present adulteration in the product serial numbers.
- It is requested outside the national territory where the product was purchased.


